Dr by Dr

Privacy Policy

Last updated: June 6, 2026

DrbyDr (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use the DrbyDr mobile application (“App”), designed for patients to manage their clinic visits, appointments, and communication with doctors.

1. Information We Collect
a) Personal Information
  • Name
  • Phone number
  • Email address
  • Identification details (optional depending on clinic requirements)
b) Health & Appointment Information
  • Appointment dates and times
  • Medical notes/messages shared between you and the clinic
  • Uploaded documents (e.g., reports, images)
c) Device Information
  • Mobile device model
  • Operating system
  • App usage data
  • IP address
d) Location Data (If Required)

Used only for check-in, verification, or clinic location features.

2. How We Use Your Information
  • Create and manage your patient account
  • Book and manage appointments
  • Enable chat or communication with doctors
  • Provide reminders and notifications
  • Improve app functionality and user experience
  • Ensure security and prevent misuse
3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only with:

  • Your clinic or healthcare provider for treatment and follow-up
  • Service providers (e.g., hosting, messaging services) who support app functionality
  • Authorities, if required by law
4. Data Security

We use industry-standard security measures to protect your information including encryption, secure servers, and access control.

5. Your Rights

You may request to access, update, or delete your personal data by contacting us at [Insert Email].

6. Data Retention

We retain your data for as long as your account is active or required by regulations.

7. Children’s Privacy

The App is not intended for children under 18 unless used with parental consent.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Continued use of the App means you accept any changes.